StrictPay Customers
As some of you already know, we have been having some difficulties with both deposit and withdraw time frames being met recently. This is solely due to issues concerning the many different international banks we are currently using, and the general non-user-friendliness of their transaction and tracking systems. There was a time in the past when we dealt with our major banks in Panama, but we also had accounts in the United States as well. The benefits of having some funds in the United States was that there systems are easy to use, transactions are very easy to track, and funds transfers happen much more quickly. This allowed us to keep all of our funding/withdraw requests on the shorter end of the stated time frames, while we could then transfer large amounts of funds to our main banks in Panama. The funds transfers to our Panama banks were often very slow, but that never affected our customers, as the time frames they experienced were always connected with the United States banking systems. The major issue being that we as a company only dealt with the slowly deteriorating time frames connected to our international bank accounts, but our customers did not.
The major downside to the United States banking system is of course that they tend to be over-regulatory and very intrusive. They also do not like to work with any companies that they feel are processing payments as a third party processor, or are acting like a bank themselves. The United States banks also have a tendency to want to “help” their customers by letting them strongly know that they would not recommend them putting their funds into investment companies that are located outside the United States. And as some of our customers who have tried unsuccessfully to do bank wires from a United States
bank to one of our international banks have found out, they also sometimes will flat out not allow the bank wire to be done. This is the exact type of intrusiveness that is both absurdly arrogant, and at the very least inconvenient to their own customers.
The solution we have found was to search for trustable contracted agents in the United States again. We understand the importance of getting back to the basic shorter time frames that we were always known for, and the way to do this would be to aggressively restructure our company banking systems using both our international banks as well as United States banks through a reputable contracted agent. We have been working on this for some time, and we feel we are close to having all the systems in place. It was also very important to be sure that
we were able to make these aggressive banking changes without compromising the privacy and security of our customers.
The first positive impact from this for our customers was the ability to accept checks and money orders by mail again. The second positive impact is that we recently added United States bank wire deposit instructions, and the goal was to help make it easier, and less expensive for our United States customers to be able to deposit funds using a bank wire deposit. And while we cannot make any promises, it looks like the next positive impact will be the likely ability to offer ACH options to our United States customers again. We will notify everyone when this option becomes available again.
As this restructuring process is being completed, you will continue to see some longer deposit and withdraw time frames, and we apologize for the inconvenience. We do not expect the time frames to exceed 10 business days, but we are sure that on occasion they will. Please be patient during these times, as we feel that we should likely have the entire restructuring process completed within about 30 to 60 days, and then all time frames will be back to the shorter ones that you grew accustomed to for the first two years we were in business.
We appreciate your understanding and patience during this trying time, and rest assured that our intentions are to insure that StrictPay is in business for a very long time as we have always envisioned. We appreciate you choosing StrictPay as your online payment option, and we hope to be updating everyone soon about ACH availability, as well as how our restructuring is progressing.
Team StrictPay
The Best Payment Solution
www.strictpay.com

• Como algunos de ustedes ya saben, hemos estado teniendo algunas dificultades con las dos depositar y retirar los plazos que se conoció recientemente. Esto se debe exclusivamente a cuestiones relativas a los diferentes bancos internacionales que estamos utilizando.
• Actualmente no es fácil el uso de sus transacciones y los sistemas de seguimiento.
• Hubo un tiempo en el pasado cuando nos ocupabamos de nuestros principales bancos en Panamá, pero también tenemos cuentas en los Estados Unidos.
• Los beneficios de tener algunos fondos en los Estados Unidos fue que los sistemas son fáciles de usar, las transacciones son muy fáciles de seguir, y transferencias de fondos ocurren mucho más rápido. Esto nos permitió mantener las cargas y retiros de saldo en el menor tiempo posible.
• Respecto a  nuestro banco en Panamá, la tranferencia de fondos fue siempre lenta, pero eso nunca afectó a nuestros clientes, ya que los tiempos requeridos por ellos se basaban en la conexión con los sistema bancarios de los Estados Unidos.
• El punto central aquí es que solo nosotros lidiábamos con los retrasos respecto a las cuentas bacarias en Panamá.
• El mayor problema que se tienen con los bancos de Estados Unidos es que tienden a ser sobre regulados y muy intrusivos, tampoco les gusta trabajar con compañias que consideran que consideran los pagos como un intermediario o tercero o que parezcan actuar como bancos ellas mismas.
• Los Bancos de los Estados Unidos tienen una gran tendencia de “ayuda” a sus clientes haciéndoles saber que nos les recomiendan poner sus fondos en compañías que están fuera de los Estados Unidos.
• Algunos de nuestros clientes que trataron insatisfactoriamente de hacer Bank Wires a nuestras cuentas lo demuestra.
• La solución que hemos encontrado es buscar agentes confiables en los Estados Unidos nuevamente.
• Entendemos la importacia de regresar a nuestros tiempos cortos anteriores y por los cuales nos hemos hecho conocidos.
• Para lograr esto tendremos que realizar una agresiva reestructuración en nuestros sistemas bancarios usando ambos bancos, los de Estados Unidos con un respetable Agente contratado y los de Panamá.
• El primer impacto positivo fué volver ha habilitar los pagos mediante cheque y correo certificado.
• El segundo impacto positivo ha sido agregar recientemente los depósitos por Bank Wire para Estados Unidos con la meta de hacerlo más fácil y semcillo para nuestros clientes de ese país, algo para complementar aquí es que muy probablemente estaremos agregando las opciones ACH también para los clientes de Estados Unidos.
• Mientras esta reestructuración se esté realizando los usuarios seguirán experimentando retrasos con los depósitos y retiros.
• Por ahora esperamos no exceder de los 10 días laborales con las transacciones, aunque estamos seguros que en algunas ocasiones lo serán.