1. What Kind of merchants are you interested in Liberty Reserve bringing in: (check all that apply)

What Kind of merchants are you interested in Liberty Reserve bringing in: (check all that apply)   a. hosting and domains b. major on-line retailers c. tourism/travel (airfare/hotels/car rentals) d. on-line entertainment e. on-line games and communities f. toys and shopping for children g. music, ebooks, dvds, other media

h. other (please specify)

2. Once offered by Liberty Reserve, for what purpose the debit card will be used:

Once offered by Liberty Reserve, for what purpose the debit card will be used:   a. on-line shopping b. access to ATM c. retail shopping d. all of the above

e. other (please specify) 3. How important is phone support to you: How important is phone support to you:   a. very important, must have it b. only important if on-line support is not sufficient c. not at all important, but nice to have the option d. not needed, not going to use

4. Please rate our on-line support team performance:

Please rate our on-line support team performance:   a. very good

b. adequate

c. could use some improvement

d. needs major improvement

e. never used, not applicable

5. Please rate our ticketing system:

Please rate our ticketing system:   a. very good

b. adequate

c. could use some improvement

d. needs major improvement

e. never used, not applicable

6. Please check two the most important things: (check two only)

Please check two the most important things: (check two only)   a. getting my questions answered as soon as possible b. having the ability to easily find answers to my questions on-line c. adding interactive on-line tutorial that explores all features of Liberty Reserve web-site d. having access to more information on how to protect your computer and on-line experience

e. Fill your own:

7. Common issues you are experiencing with web site:

Common issues you are experiencing with web site:   a. forgotten password, login PIN and master key b. difficult to navigate the web site around c. issues with other account holders d. on-line support does not provide complete answers

e. enter your own: 8. Are you ready for the new website design and features: Are you ready for the new website design and features:   a. yes, bring them on! b. i am used to the web site as it is now, hopefully no major changes c. website is fine, maybe some minor enhancements would not hurt d. long overdue, all needs to be changed or made easier e. not important f. your own response: 9. How would you rate cell phone coverage in the area where you live: How would you rate cell phone coverage in the area where you live:   a. Very good b. Good, but some areas are not covered c. Poor, fault of the service provider d. Poor, because if the geographical location e. I do not own a cell phone 10. This surveys are: This surveys are:   a. important for the business logistics b. important – i need the extra money c. entertaining, plus a chance to win money d. not important 11. Propose your own question for next survey to win extra $100.00 (will be awarded if used, to the first individual proposed) My question is: 12. Please enter your Liberty Reserve account number to participate: